A care home place has come up and they need an answer: what to check first
The call comes on an ordinary Tuesday: a room is free, can you confirm today. The pressure is real, but one rule almost no family knows takes most of it away — if the council is arranging the care, it has to be able to offer a suitable place at its own rate, and a top-up fee has to be genuinely voluntary. Here is what to establish in the half hour before you answer.