Support for families, care homes and professionals

Best format

One complete message with page link or slug.

Clearer input means faster review and less back and forth.

Families

Requests, orientation and next steps.

Care homes

Claims, corrections and photos.

Professionals

Profile updates and fixes.

What to send

The shortest useful format

Public page link or slug

One clear request

Updated contacts or files if needed

This reduces unnecessary passes and keeps the update route cleaner.

Frequently asked questions

Do I book directly on Curalune?

No. Booking and payment are always handled directly with the provider.

Are listing details verified?

We do base checks, but important details should still be verified directly.

Can I request a correction?

Yes. Send the public page link and one clear correction.

Is Curalune an emergency service?

No. In urgent situations contact local emergency and health services.