Documents, questions and steps: we tell you what to do first
When a parent needs a aged care home, an income and assets (means) assessment or Support at Home funding, the problem isn’t only finding a home. You need to know which documents are required, what to ask the GP, what to say to My Aged Care — and in what order to move.
Curalune reads the case and prepares an operational roadmap within 24 hours: recommended path, documents to gather, ready-to-send messages and next steps.
- We analyse the case: age, level of care, urgency, health, area and the family’s goal
- We tell you which applications and benefits make sense in your case
- We prepare the list of documents to gather
- We tell you what to ask your parent’s GP or the hospital discharge team
- We tell you what to ask My Aged Care’s adult social care team, Medicare CHC assessor or the aged care home
- We prepare ready-to-send messages and forms to expect
- We order the steps: what to do first, what comes next, what to avoid
- One-time payment
- Reply within 24 hours
- Operational path
- Documents to prepare
- Ready-to-send messages
- No subscription
A wrong or incomplete financial assessment can cost weeks of care you have to pay for out of pocket. For A$199 we prepare a clear path: what to gather, what to ask and who to write to.
A roadmap ready to use
Not a generic list. We read the case and prepare a practical order of steps, with documents, messages and questions already done.
- Case profile
- Recommended applications and benefits
- Documents to prepare
- What to ask the GP
- What to ask My Aged Care, Medicare CHC or the aged care home
- Ready-to-send messages
- Practical order of steps
- Recommended next step
Person aged 86, needs nursing care, with dementia; the family is looking for a aged care home within 30 days and may need My Aged Care funding.
- Check availability in suitable aged care homes right away
- Ask the hospital discharge team or the GP for an up-to-date assessment
- Prepare the personal, financial and medical documents My Aged Care will request
- Start the financial assessment / Medicare CHC checklist if not yet done
- Contact My Aged Care’s adult social care team with a ready-made message
“Hello Doctor, we’re looking for a aged care home for my father/mother and need an up-to-date assessment. Could you tell us which clinical documents are required and whether a summary report of the current situation is possible? Thank you.”
Illustrative example. Your real roadmap is prepared for your case.
- 1Tell us the need and the area
What you need, where your parent lives and how urgent it is. Under a minute, no personal data.
- 2You pay A$199, once
Secure payment with Stripe. No subscription, no hidden costs.
- 3Describe the case, we take over
Right after payment you describe the situation. Within 24 hours: path, documents, ready-to-send messages and next steps — by email.
No. Curalune never files applications on the family’s behalf and never accesses your bank or government accounts. We prepare the path, the documents to gather, the messages and the steps to follow — you stay in control.
No. For Enduring Power of Attorney, deputyship or complex asset situations a solicitor is the right channel. Curalune helps you arrive prepared — with ordered documents and clear questions — and tells you when a professional is worth it.
Yes, as practical orientation. We tell you which steps to verify, which documents to prepare and what to ask — Medicare CHC assessments, the means-tested care fee, LPA. Outcomes always rest with My Aged Care, Medicare or the relevant body.
Yes. We help you understand which documents aged care homes usually request, how to write to the admissions team and what to check before filling in long forms.
You receive a confirmation by email. Within 24 hours we prepare the operational roadmap and send it to the address you gave.
No. You pay A$199 once.
If what you entered is not enough for a serious roadmap, we contact you by email to ask for the essentials before proceeding.
With Curalune Care Help you receive within 24 working hours a shortlist of 3–5 compatible options to contact, with contacts, a ready-to-send message and questions to ask.