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Help for families

Care options suited to your family. We do the research for you.

Looking for care for a relative and unsure where to begin? We read your situation, consider your location, budget and needs, and prepare a reasoned shortlist. You receive names, contact details and practical next steps.

Residential care, nursing care, day care or support at home: we start with your needs, even when the type of care is still unclear.

Compare services

One payment, no subscription.

Compare services

We do the research. Decide who handles the contacts.

Both services start with your situation. The difference is how much work you hand over after the shortlist.

Included in both services

Research around your location, budget and needs, with a written selection to help you decide.

Curalune Care Help

$89

one-off

For contacting facilities yourself

Receive a reasoned shortlist of suitable options. You then handle contacts and responses.

  • 3–5 options selected around your location, budget and needs.
  • Verified contact details, a ready-to-send message and useful questions.
  • Written materials to help you contact the facilities.

Within 24 working hours after we receive payment and the required information. A full refund if you receive fewer than three facilities compatible with your area and criteria.

Service detailsRead the full details and terms

Curalune Care Help Complete

$249

one-off

For delegating contacts and follow-ups to us

We research and contact the facilities. You receive updates and a written summary of their responses.

  • Selection of up to 8 suitable facilities.
  • Direct contacts and follow-ups handled by Curalune.
  • Updates, a written summary and monitoring for 30 days after the summary.

8 is the maximum, not a guaranteed minimum. The service covers the research and contact work.

Service detailsRead the full details and terms

Your request opens here. Review the details and consents before payment.

The button opens the service request. Read the terms and consent requests before payment.

What you receive

A written summary, ready to use.

For each selected option, you receive:

Provider and contact details
Name, location and verified contact details.
Why we selected it
How it fits the needs and budget you described.
What to confirm
Availability, final fees and required documents.
Your next step
A ready-to-send enquiry and the questions to ask.

This shows the structure of the delivery. Your actual shortlist is researched around your situation.

Curalune Care Help Complete

With Complete, we also write to facilities, follow up and add their responses to your summary.

Updates, a written summary and monitoring for 30 days after the summary.

How it works

From your request to your next steps.

  1. 1

    Tell us what you need

    In the selected service form, provide the location, urgency and requested contact details.

  2. 2

    Activate the service

    Review the price and terms, then complete the one-off payment. We ask for the information needed to research your situation.

  3. 3

    Receive the research

    Care Help delivers a shortlist for you to contact. Complete also handles contacts, follow-ups and updates.

Before you begin

Do I need to know the right type of care?

No. Describe the situation and your needs. We use this information as the starting point for the research.

Who contacts the facilities?

With Care Help, you contact them using the materials we prepare. With Complete, we handle contacts and follow-ups.

Does the price include care fees?

No. You pay for research and, with Complete, contact work. Care fees and other care costs are agreed directly with the provider.

Is a place guaranteed?

No. Availability, suitability and admission require confirmation from the provider. Each service’s terms are shown before payment.

Availability, suitability and admission are decided by the facilities. The final choice stays with the family. The selected service’s terms and consent requests appear before payment.